Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and outcomes are determined by chance or by the rules of the game. Previous results do not predict future results. A run of losses does not make a win more likely, and a win does not mean that another win will follow.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as a leisure expense, similar to other entertainment costs. Once your planned amount has been used, stop playing. Do not increase your budget because you are bored, frustrated or hoping to recover losses.

• Only gamble with money available after essential expenses, savings and financial commitments have been covered.
• Set a spending limit and a playing-time limit before starting a session.
• Keep gambling separate from household bills, rent, loan repayments and emergency funds.
• Do not borrow money, use credit intended for other purposes or sell possessions to fund gambling.
• Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
• Take regular breaks and make time for other interests, activities and relationships.
• Remember that gambling is not a reliable way to earn income or solve financial problems.

It can help to keep a personal record of deposits, wagers, wins, losses and time spent playing. Reviewing your activity may make your gambling habits easier to understand. If the figures or the amount of time spent gambling cause concern, stop and consider seeking support.

Tools for safer play

Dv77 Casino may provide account and play-management tools designed to help customers stay in control. The tools available to you, and the way they operate, may depend on the relevant service requirements and account settings. Read the information shown in your account carefully and choose limits that reflect what you can genuinely afford.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use during a selected period. Set a limit before gambling and avoid changing it impulsively. A limit should be based on your budget, not on the amount you hope to win. If a limit is reduced, the change may take effect in line with the applicable account process. Requests to increase a limit may be subject to a delay or review.

Time reminders and breaks

Time can pass quickly while playing. Use available session reminders or schedule regular breaks so you can review how long you have been online. Leaving the game, walking away from the screen and doing another activity can help interrupt extended play. If you need more distance from gambling, consider using an account break or temporary restriction where available.

Self-exclusion

Self-exclusion is a stronger option for anyone who wants to stop gambling for a defined period or does not feel able to control their play. If you request self-exclusion, follow the instructions provided through the relevant account or support process. Do not create another account or try to bypass a restriction. You can also consider self-exclusion and blocking services that may be available in your state or territory.

Account access and privacy

Keep your login details private and do not allow another person to use your account. If someone else can access your account, it may be harder to monitor your gambling and apply personal limits. Contact the available support channel if you believe your account has been used without permission or if you need help applying a safer-gambling setting.

Recognising gambling harm

Gambling harm can develop gradually. Some people may not recognise a problem until gambling affects their finances, work, studies, health or relationships. You do not need to wait for a serious crisis before asking for help. Speaking with someone early can make it easier to regain control.

Consider taking a break and seeking support if you or someone close to you is:

• Spending more time or money gambling than intended.
• Repeatedly trying to win back money that has been lost.
• Increasing bet sizes or deposits to achieve the same excitement.
• Hiding gambling activity, losses or account statements from family or friends.
• Borrowing money, missing payments or using essential funds to gamble.
• Feeling restless, irritable or anxious when not gambling.
• Thinking about gambling frequently or finding it difficult to concentrate on other responsibilities.
• Missing work, study, appointments or social commitments because of gambling.
• Arguing with people close to you about gambling or withdrawing from them.
• Feeling guilt, shame, hopelessness or distress after playing.
• Gambling to cope with stress, loneliness, depression or other difficult emotions.
• Attempting to stop or cut down but being unable to maintain the change.

These signs do not represent a diagnosis, but they are reasons to take your concerns seriously. Ask someone you trust to help you review your gambling, apply restrictions and find professional support. If gambling has caused financial pressure, speak with a qualified financial counsellor rather than trying to solve the problem through further gambling.

If you feel at immediate risk of harming yourself or someone else, stop gambling and seek urgent assistance through appropriate emergency or crisis services in Australia. Your safety is more important than any account, wager or financial loss.

Getting help in Australia

Free and confidential support may be available through Australian gambling-help services, state and territory programs, health professionals, financial counsellors and community organisations. These services can help with gambling concerns, budgeting, emotional wellbeing, family impacts and practical steps such as self-exclusion or blocking access to gambling websites.

You can also speak with your doctor, psychologist, counsellor or another qualified health professional. If you are supporting a family member or friend, remember that you can seek help for yourself as well. Gambling harm affects households and relationships, and support is available for people who are not gambling themselves.

1. Stop gambling and avoid making further deposits or wagers while you consider your next steps.
2. Tell a trusted person what is happening and ask them to help you stay accountable.
3. Review your bank accounts and create a plan for essential expenses.
4. Use available limits, breaks, account restrictions or self-exclusion options.
5. Contact a recognised Australian gambling-support or financial-counselling service.
6. Remove gambling applications, promotional notifications and saved payment methods if they encourage continued play.
7. Arrange professional support if gambling is affecting your mental health, relationships, work or finances.

Dv77 Casino is not a financial adviser, counsellor or medical provider. General information on this page cannot replace professional advice. If you have questions about account controls or safer-gambling features, use the support options available on the website. Do not provide sensitive personal information through an unsecured channel, and always check that any support service is suitable for your circumstances.

Responsible gambling is an ongoing choice. Set limits, take breaks, monitor your activity and ask for help whenever gambling stops feeling manageable. Choosing not to gamble is always an available option.